Privacy Policy
1. Information We Collect
This Site does not require an account and does not run server-side databases. We collect only the information you choose to submit through our order-request, inquiry, and COA-request forms, which may include:
- Name and email address
- Organization or laboratory name (optional)
- Order details, batch numbers, and message content you provide
Because these forms open your own email client, the information is transmitted to us as an email you send. Your shopping cart is held only in your browser's memory for the current session and is not stored or transmitted until you submit a request.
2. How We Use Information
We use the information you submit solely to respond to inquiries, process and fulfill order requests, provide certificates of analysis, and maintain records required for our business. We do not sell, rent, or trade your personal information.
3. Cookies & Analytics
The Site itself sets no tracking cookies and stores no personal data in your browser beyond the in-session cart. If you later add third-party analytics or hosting services, disclose them here.
4. Third-Party Services
To operate, we rely on service providers such as our email provider and shipping carriers. These parties receive only the information necessary to perform their function and are expected to safeguard it.
5. Data Retention
We retain order and inquiry communications only as long as necessary for business and legal purposes, after which they are deleted or anonymized.
6. Your Rights
You may request access to, correction of, or deletion of the personal information you have sent us by emailing sales@mpgalabs.com. Depending on your location, additional privacy rights may apply.
7. Children
This Site is restricted to individuals 21 years or older and is not directed to minors. We do not knowingly collect information from anyone under 21.
8. Contact
Privacy questions: sales@mpgalabs.com.